Frequently asked questions
Do you offer custom colourways?
Yes. Alongside our signature collection, we offer custom colour combinations to suit your space. If you have a colour palette in mind, we'd love to hear from you. Get in touch to discuss a bespoke piece.
How long does my order take?
Each piece is handcrafted to order on the Gold Coast. Production times vary depending on demand, but we'll provide an estimated lead time when your order is confirmed and keep you updated throughout the process. Roughly between 4-6 week unless product is in stock.
Do you offer delivery?
We offer free local delivery across the Gold Coast and Northern Rivers.
If you're located outside these areas, contact us for a personalised shipping quote.
Local pickup from Tugun is also available by appointment.
Where is By Bloc made?
Every By Bloc piece is handcrafted on the Gold Coast, Australia. We believe in creating timeless furniture that's built with care, designed to last, and made in small batches rather than mass produced.
How do I care for my table?
Your By Bloc piece is handcrafted using individually laid ceramic tiles and sealed grout, designed for everyday living.
To keep your table looking its best, simply wipe it clean with a soft, damp cloth. Avoid harsh chemicals, abrasive cleaners or scouring pads, as these may damage the grout or tile finish.
As with all handcrafted furniture, we recommend handling your table with care. When moving it, always lift from the base rather than dragging or pushing it across the floor, as excessive force or impact can place unnecessary stress on the tiled surface and grout.
With the right care, your By Bloc piece is designed to be enjoyed for years to come.